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FAQ
FREQUENTLY ASKED QUESTIONS. THIS GUIDE WILL HELP YOU PLAN YOUR NEXT EXCITING ADVENTURE
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What is included with our charter?Large cooler with Ice and bottled water Adult Snorkel gear Noodles, floats, toys and dry bag Bluetooth sound system Boat rental
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What should we bring with us?Beverages and snacks Sunscreen (not spray, please!) Towels and swim suits Cash for customs, lunch, souvenirs and gratuity Passports (if going to the British Virgin Islands)
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How many places can we visit in one day?The number of stops depends on the distance to each island you want to visit and the length of time you would like to spend at each location. Your captain will talk with you on the day of your charter to determine your itinerary. For suggested itineraries, visit our website under “destinations.”
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How many passengers can the boat hold?Our catamarans are very wide and stable with lots seating and shade, Cheshire can accommodate up to 12 passengers comfortably and 9 Lives can accommodate up to 6 passengers comfortably.
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Can you provide provisions for us?Call Captain Ryan at 850.339.8113 for any special requests and he may be able to help.
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What is the average fuel charge?Depending on the distance traveled and gas prices, charges can vary greatly from $75-$500.
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How much does BVI customs and immigration cost?Typically, customs charges are approximately $80 cash per person, however there can be additional fees on Sundays and holidays.
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What is the cancellation policy?For a full refund, you must cancel your reservation 72 hours in advance.
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What happens if the weather is bad?The Virgin Islands gets rain showers almost every day, but they are usually short and spotty. Your captain will do his best to avoid rain clouds, but may cancel your trip if there are dangerously high waves or strong winds. You will not be charged if the captain feels that conditions are unsafe. We will do our best to reschedule in that case
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When will my trip be charged?We take credit card information to hold your reservation, but we will not charge your card until the day of your charter. You may choose to pay in cash on the day of the charter if you prefer.
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